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Warranty

Proof of Purchase: When purchasing products directly from Neoteric Designs, our emailed invoice serves as your proof of purchase receipt. When purchasing products from a Neoteric Designs Authorized Dealer, their sales receipt serves as your proof of purchase receipt.

Limited Lifetime Warranty: Products purchased directly from Neoteric Designs are covered by a limited warranty (“Warranty”). This Warranty guarantees that our products will be free of manufacturing, material, and assembly defects for the the duration of One year from the date of purchase.  

In order to maintain Warranty the following criteria must be met:

  • Product must be a genuine Neoteric Designs manufactured part; evidenced by proof of purchase, service mark, or other qualifying characteristics or criteria.
  • Product must not show damage or malfunction resulting from accident, negligence, misuse or any unauthorized repair or modification.
  • Any damage or issue caused by another manufacturer’s part is not covered under the Warranty.
  • Normal wear and tear of finishes on both metallic and polymer parts may not be covered under Warranty.

This Warranty serves to guarantee that Neoteric Designs products will be repaired or replaced if required by the Warranty. If at any time the user needs help, support, or just has general questions about our Warranty, please contact us info@NeotericDesigns.net . Neoteric Designs shall have no liability for incidental or consequential damage(s) and under no circumstances will be liable for personal injury, property damage, or economic loss. This warranty and disclaimer is subject to all applicable laws, and product specifications and/or designs may change without notice.

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Neoteric Designs

Tujunga, CA, 91042

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